Baltimore Soft Washing FAQS

MEGAH SoftWash is devoted to providing it’s customers the highest level of quality, value, professionalism and customer service. We will treat you, your home and property with respect and as if it were our own. We will not rush to complete a job, or cut corners to save time. We provide safe and proven soft wash methods, utilize professional-grade equipment, use soft washing methods, and non-damaging, eco-friendly, biodegradable cleaning solutions for your exterior home cleaning. All team members are highly trained and specialize in the cleaning of the exterior of your home or business.

All of our solutions are eco-friendly and biodegradable. People, plants and pets remain safe! As a precaution, we still rinse all plants and vegetation before and after we are done cleaning. Since our cleaning solutions break down almost immediately after coming into contact with organic compounds, a pet would not be affected by its residue after our work is completed. Our crews are highly trained to protect your plants and property. We take every foreseeable precaution to ensure that your landscaping and personnel property are protected and remain in the same condition or better than when we arrived at your site.

We request payment made in full upon completion of work. We accept cash, checks, and all major credit cards. All crews are set up to receive payment on site. If you are not home at the time of service, you can make payment online via an emailed estimate that is sent after completion of service or over the phone by contacting the office at (410) 357-1162.

Not at all. We can properly clean your home without anyone being home during the time of cleaning. We do ask that you ensure all windows are closed and gates unlocked prior to our arrival. If you are able to do so, we also ask that you lay a towel on the floor, inside your exterior doors to absorb any water that may enter as a result of defective door seals.

Soft Washing incorporates special low-pressure nozzles that allow us to safely and effectively clean the siding of your home without utilizing the high pressure methods typically associated with “pressure washing.” Combined with biodegradable cleaning solutions, our Soft Washing methods remove the biological elements (mold, algae, pollen, dirt, moss) and other stains without damaging surfaces on your home or killing your plants. Not only does the soft washing method clean surfaces, such as you roof, deck, patio, siding or fence, safely and thoroughly, it also maintains paint and masonry longer.

While we aim to serve each of our customers with the highest level of service, we do ask that you do just a few things to prepare for our arrival: (1) Ensure all windows and doors are fully closed. (2) Bring inside any outdoor cushions or pillows that might could be damaged by the cleaning solution. (4) If you are scheduled for a Luxury Soft Wash with exterior window cleaning, please ensure all screens are removed prior to service.

This is a very popular question. While we are cleaning the exterior of your home, we do clean the windows. This isn’t a traditional window clean where we come in and scrub the windows, but the windows themselves will be cleaned of mildew, algae and debris. We do offer an exterior window cleaning as a part of our Luxury Soft Wash.

While it is not required to remove the screens prior to cleaning, we do encourage our customers to remove screens whenever reasonably possible to allow for a more thorough cleaning. We do offer a deep screen cleaning as a separate service if so desired.

Yes, We carry all proper licenses and certifications required for the work we perform. We also carry a $1 Million Commercial Liability Policy for your added protection and peace of mind. Our employees are all covered with proper workman’s compensation and liability insurance.

Yes, We understand that certain cleaning needs may apply, such as touching up only the front visible roof to increase the curb appeal for a home for sale. But it is highly recommended to avoid a partial cleaning and treatment. The un-treated sections most likely already have bacteria and algae spores you cannot see. These spores will travel to the treated roof sections and expedite contamination and re-growth.